Shipping policy

Shipping Policy

Thank you for visiting and shopping at Luovy. Following are the terms and conditions that constitute our Shipping Policy.

Processing Time

• Orders are usually processed within [3-5 business days].
• Orders placed on weekends or holidays are processed on the first following business day.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery times vary based on your location and the selected shipping method.

Shipping Locations

We currently ship all over Egypt only.

Shipping Carrier

We use Bosta for all shipments. You will receive a tracking number via email once your order ships.

Order Tracking

Once your order ships, you will receive a confirmation email containing a tracking number. You can track your order status on the Bosta website.

Lost or Damaged Orders

If goods are damaged upon receipt, please contact our customer service team at [Email: luovy@luovy.com/Phone Number: 01007641994]. and we will assist you in resolving the issue.

Changes to Shipping Policy

We reserve the right to update or change our Shipping Policy at any time. Please review this policy regularly for any updates.

If you have any questions regarding shipping or need assistance, please do not hesitate to contact our customer service team at [Email: luovy@luovy.com/Phone Number: 01007641994].